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Shipping Rules

 

  • All products are shipped within 3 days of receiving the order.
  • Currently, orders are shipped through SingPost.
  • Once the product is handed over to shipping partner, we do not bear any responsibility of delay, breakage of product in transit or loss of products. Products are shipped to you at your risk.
  • Once the product is dispatched you will receive a confirmation email.
  • If you do not receive any dispatch confirmation after 7 days of placing the order, please call us at +65 6908 9956

Refund and Exchange Rules

Send an email to CS@OXHIDELEATHER.SG using the order id sent to your email, to initiate the refund or exchange process. Products are fully refundable
  • Refund to be filed within 7days Product should not be used, packing to be preserved
  • The Product should not be used, packing to be preserved.
  • Shipping charges are not refundable.
  • Oxhide Leather reserves the right on refund. Its Oxhide leather's prerogative whether to refund or not.